Bi-directional Citizen Engagement – is a Game Changer for Safe and Smart City solutions.

Bi-directional citizen engagement is an essential foundation for  smarter, safer and happier societies.

To enhance citizen engagement, bi-directional complain, report, and chat, voice and video-push notifications via secured communications are leveraged most effectively to achieve smarter, safer and happier societies.

The main solution components include:

  1. City Control Center- Holistic view and control dashboard.
  2. One City App – Multiple Services & Citizen Applications.
  3. Citybot x11 services
  4. Citybot chat-based sentiment analysis


The offered services address various vertical for example these main verticals:

  1. Air & Water Quality
  2. Traffic Management
  3. Public Transportation
  4. Public Safety / HLS
  5. Citizen Engagement
  6. Social Communications
  7. Pedestrian Safety
  8. Parking
  9. Street Lights
  10. Digital Signage
  11. Flood Monitoring
  12. Smart Communities


Key advantages, include:

  1. Enhancing the intimacy between the city (its stakeholders) and the constituents.
  2. Feature-rich services improving quality of living, wellbeing and longevity.
  3. One App – Multiple Services; with one personalized and converged city application, provided by the city and city branded, it provides citizens with numerous supported services.