IPgallery’s Business Applications platform enables Operators to offer the business segment a complete and converged communications solution, with a unified user experience across all communication terminals; significant improvement in business communications processes (whether internal or external) and innovative tools to manage communications’ expenses (voice and messaging). Based on IPgallery’s All-in-One Application server, IPgallery implemented Class 5 IP Telephony, IP Centrex, and FMC features for the Business Segment.
The Business Applications platform enables Operators to launch unified services that are device and media independent, enabling flexible, easy configuration and implementation of new features.
Business customers represent an important market for service providers. But as fixed operators actively expand their product portfolios, the PBX presents mobile carriers with
a critical barrier to penetrate enterprise markets.
While mobility is increasingly important to business customers, customer premises equipment simply does not provide the ability to integrate mobile handsets and bridge
the fixed-line enterprise network.
Today, service providers face mounting competition, resulting in shrinking voice revenues and greater customer churn. The challenges will only increase as fixed and mobile
operators go head-to-head for the same subscribers and new VoIP offerings place further downward pressure on prices. Attracting and retaining business customers is a key
element of any competitive strategy, and mobility is an important feature of today’s business communications environment.
IPgallery Fixed-Mobile Convergence (FMC) service solution allows mobile or fixed service providers to merge both types of communications into a unified
offering that generates new revenues while increasing customer loyalty.
Based on its flexible, field-proven open service delivery platform, IPgallery FMC solution enables service providers to create a network-based unified voice/data communications environment, which is completely self-managed by business customers.
IPgallery FMC is deployable over either legacy or next generation packet-based infrastructures. It provides a full feature set to get service providers up and running quickly. Plus the open, carrier-grade platform enables extended functionality for more value add.
